As a strategic leader in IT, I have a strong background in developing and implementing IT strategies, processes, and policies. My expertise lies in driving new initiatives, process improvement, and ensuring business excellence through continuous improvement and cost optimization.
Key Roles:
- AVP IT
- Head of IT Services
- AVP Cloud Services & Technology
- Director of Customer Services
- Senior Manager of Operations IT
Key Expertise:
- IT strategy development and execution
- Process and policy development
- Cost optimization and financial management
- Strategic initiative implementation
- Business continuity and disaster recovery planning
- IT audit standards
- Service standards and procedure development for business excellence
Achievements:
- Executed IT strategies that improved performance and reduced costs.
- Implemented continuous strategic initiatives, driving process improvement and business excellence.
- Developed procedures and service standards that enhanced operational efficiency and effectiveness.
- Successfully managed IT domains across various industry verticals, delivering tailored solutions to meet business needs.